FAQ

1. What types of apparel do you offer?

We offer a wide range of apparel, including t-shirts, hoodies, sweatshirts, and more. Our collection includes various sizes and styles to suit different preferences and needs. Whether you're looking for casual wear, or custom designs, we've got you covered.

2. How do I place an order?

Placing an order is simple and convenient. Just follow these steps:

  1. Browse our collection and select the items you want.
  2. Customize your selection with your preferred designs, colors, and sizes.
  3. Add the items to your cart and proceed to checkout.
  4. Fill in your shipping and payment details.
  5. Review your order and confirm the purchase.

3. What is the minimum order quantity for bulk purchases?

For bulk orders, the minimum quantity is five items. Orders below this quantity will incur a small surcharge to cover additional production costs.

4. How long does it take for my order to be produced and delivered?

Please allow at least 5 days for production and after which your order will be shipped out via your selected courier. This timeline ensures that each item is crafted with care and undergoes thorough quality checks before being shipped to you.

5. Can I get a discount on bulk orders?

Yes, we offer flexible pricing based on the quantity of your order. The more you order, the more you save! Our pricing structure is designed to provide the best value for bulk purchases.

6. What customization options are available?

We offer a variety of customization options to make your apparel unique. You can choose from different colors, sizes, and designs. Additionally, you can add custom text, logos, or images to your apparel to create a personalized look.

7. What materials do you use for your apparel?

We use high-quality materials to ensure that our apparel is comfortable, durable, and long-lasting. Our products are made from premium fabrics such as cotton, polyester, and blends, depending on the item and its intended use.

8. How can I ensure the best quality for my custom designs?

To ensure the best quality for your custom designs, please provide high-resolution images or vector files. This helps us achieve sharp and clear prints on your apparel. If you need assistance with your design, our team is here to help.

9. What is your return and exchange policy?

We strive for customer satisfaction and stand behind the quality of our products. If you are not completely satisfied with your purchase, please contact us within 30 days of receiving your order. We will work with you to resolve any issues, including returns, exchanges, or refunds, as applicable.

10. Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimate its delivery date.

11. Do you offer international shipping?

At this time, we do not offer international shipping.

12. How do I care for my custom apparel?

To keep your custom apparel looking its best, follow these care instructions:

  • Wash inside out in cold water.
  • Use mild detergent and avoid bleach.
  • Tumble dry low or air dry.
  • Avoid ironing directly on the printed areas.
  • Follow any additional care instructions provided with your order.

13. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.

14. Can I make changes to my order after it has been placed?

If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet entered the production phase.

15. How can I contact customer support?

If you have any questions or need assistance, our customer support team is here to help. You can reach us via email, liltreazuresco@gmail.com or through our website's contact form. We aim to respond to all inquiries promptly and provide the support you need.

Thank you for choosing Little Treazures Co! We look forward to serving you and helping you create the perfect custom apparel.