Policies

At Little Treazures Co., we are committed to delivering high-quality, custom-designed apparel that meets your unique needs and exceeds your expectations. To ensure a smooth and satisfying experience, we have outlined our policy for unique apparel production below.

1. Customization Options

We offer a wide range of customization options to make your apparel truly unique. Customers can choose from various colors, sizes, and designs. You can also add custom text, logos, images, and other elements to create personalized apparel that reflects your style and message. Our design team is available to assist you with any questions or special requests regarding your customizations.

2. Minimum Order Quantity

For custom apparel production, we require a minimum order quantity of five items. Orders below this threshold will incur a small surcharge to cover additional production costs. This policy ensures we can efficiently manage resources and maintain the high-quality standards we are known for.

3. Production Timeline

Please allow a minimum of 14 days for the production and delivery of your custom apparel. This timeline includes design review, production, quality assurance, and shipping. We are dedicated to crafting each item with care and precision, ensuring you receive a product you’ll be proud to wear and share.

4. Quality Assurance

Quality is our top priority. Each custom order undergoes thorough quality checks at every stage of production to ensure it meets our stringent standards. We use premium materials and state-of-the-art printing technology to deliver vibrant, durable designs that withstand regular wear and washing.

5. Design Submission Guidelines

To achieve the best results, please submit high-resolution images or vector files for your custom designs. Clear and detailed files ensure sharp and precise prints on your apparel. If you need help with your design, our team is available to provide guidance and support.

6. Changes and Cancellations

If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet entered the production phase. Once production has begun, changes or cancellations may not be possible.

7. Returns and Exchanges

Custom apparel orders are final and cannot be returned or exchanged unless there is a defect or error in production. If you receive a defective item or an order that does not match your approved design, please contact us within 30 days of receipt. We will work with you to resolve the issue promptly, including options for returns, exchanges, or refunds as applicable.

8. Payment and Pricing

We offer competitive and flexible pricing based on order quantity. Payment for custom orders must be made in full at the time of order placement. We accept various payment methods, including major credit cards, PayPal, and other secure online payment options.

9. Customer Support

Our customer support team is here to assist you with any questions or concerns you may have throughout the process. You can reach us via email, phone, or our website's contact form. We are committed to providing exceptional service and ensuring your complete satisfaction with your custom apparel.

Thank you for choosing Little Treazures Co. for your unique apparel needs. We look forward to creating something special just for you!